Who is TELUS Health?

TELUS Health is a global leader in integrated health and wellness solutions. Through Voya Employee Benefits, TELUS Health offers you and your loved ones confidential, comprehensive support for mental, emotional, financial, and physical wellbeing. TELUS Health licensed clinicians and care managers help you navigate life’s challenges, providing personalized solutions and connecting you to optimal resources anytime, anywhere.

Who is eligible for TELUS Health EAP?

EAP services are available to you and your household dependents, including spouses, domestic partners, and immediate family members. Eligibility begins immediately upon hire, with no enrollment required.

What kind of support do you get with TELUS?

  • 24/7 access by phone, website, mobile app, and live chat
  • One-on-one support from licensed counselors, social workers, and care managers
  • Personalized care plans based on individual needs
  • Mental health and wellbeing resources, including self-guided programs and peer support groups
  • Legal, financial, and identity theft assistance
  • Work-life services, such as childcare, elder care, education, and adoption support
  • Manager consultations and workplace resources
  • Wellbeing and life coaching for personal and professional development
  • Solution-focused counseling for clinically appropriate issues

How to get started

•Online: one.telushealth.com
•Call: 1-833-303-3750 or 1-919-341-7440
Username: Voya
Password: eap
 
Based on your situation, you’ll be paired with a designated clinician who will serve as a primary point of contact for you.

To get help with your health advocacy needs, contact:

Call: 1-833-303-3750

Website:  one.telushealth.com

Username: Voya Password: eap

P.L. Marketing TELUS Employee Assistance Program EAP Flyer
Voya Empathy- Bereavement, Funeral and Will prep

Employee Assistance Program (EAP)